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Customer Service

At Armed Forces Insurance, we take pride in providing exceptional personal service to members. Please feel free to contact an AFI agent in the manner that's most convenient for you.

Hours: 7:30 a.m. - 6:30 p.m. CST
Monday through Friday
Email Addresses:  
Sales & Customer Service service@afi.org
Billing billing@afi.org
Claims claims@afi.org
Employment jobs@afi.org
Telephone Numbers:  
Current Members 800-255-6792
Prospective Members 800-495-8234
Billing 800-524-9325
Payment Assistance 800-778-9736
Claims - 24 hour service 800-255-0187
To call from international locations,
click here to find the country code.
Country code + 800-633-2013
Mail:  
Correspondence 550 Eisenhower Rd
Leavenworth, KS 66048
Billing P.O. Box 7300
Leavenworth, KS 66048-7300
Fax Number: 800-828-7731