Get a Quote Now

Customer Service
  • Contact
  • Print

Customer Service

At Armed Forces Insurance, we take pride in providing exceptional personal service to members. Please feel free to contact AFI Customer Service Representatives in the manner that's most convenient for you.

Hours: 7:30 a.m. - 6:30 p.m. CST
Monday through Friday
Email Addresses:  
Sales & Customer Service service@afi.org
Billing billing@afi.org
Claims claims@afi.org
Employment jobs@afi.org
Telephone Numbers:  
Current Members 800-255-6792
Prospective Members 800-495-8234
Billing 800-524-9325
Claims - 24 hour service 800-255-0187
Roadside Assistance - 24 hour service
(not currently available in VA)
866-611-6536
To call from international locations,
click here to find the country code.
Country code + 800-633-2013
Mail:  
Correspondence 550 Eisenhower Rd
Leavenworth, KS 66048
Billing P.O. Box 7300
Fort Leavenworth, KS 66027
Fax Number: 800-828-7731