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FAQs
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FAQs

Below you'll find some of our most frequently asked insurance questions. Some may be questions you didn't even know you had.  

Billing

AFI E-Z Pay

AFI E-Z Pay is an automated Bill Payment service that is offered free from AFI. It provides a secure way to pay your bills electronically.

It's easy you can do one of the following:

Once we receive your signed authorization, we can begin the process to automatically pay your bills.

Electronic Funds Transfer

Contact AFI at 800-524-9325 as soon as you know. Depending on the timing, we may need to stop the automated bill payment. If you are switching to a new bank, you will need to complete a new authorization form. If you are staying at your current bank, just changing accounts there, we can make that change over the phone.

You can specify what day of the month (1-28) you want your payment debited. The payment will be withdrawn on that day or the next business day.

Payment

We accept cash; check; money order; electronic payments (ACH) and credit cards (Visa or Master Card).

Yes, you can register your AFIconnect account or sign-in to your account if already register and pay your bill online.

Yes, however, once a payment has been authorized and confirmed, we have a very limited amount of time to adjust that payment, so we would need to take action immediately in order to comply with your changes.

The payment will be recorded on your account on the date the payment was made.