Get a Quote Now

Customer Service
  • Print

Customer Service

At Armed Forces Insurance (AFI), we take pride in providing exceptional personal service to members. Please feel free to contact an AFI agent in the manner that's most convenient for you.

Member Service & Sale 7:30 a.m. - 6:30 p.m. CST
Monday through Friday
Walk - in
Leavenworth and Fort Leavenworth
8:00 a.m. - 5:00 p.m. CST
Monday through Friday
Email Addresses:  
Sales & Customer Service
Telephone Numbers:  
Current Members 800-255-6792
Prospective Members 800-495-8234
Billing 800-524-9325
Payment Assistance 800-778-9736
Claims - 24 hour service 800-255-0187
Insurance for Small Businesses 800-295-9649
Media Relations/Corporate Spokesperson 913-727-4679
International calls
Correspondence 550 Eisenhower Rd
Leavenworth, KS 66048
Billing P.O. Box 7300
Leavenworth, KS 66048-7300
Fax Number: 800-828-7731